Customer service
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Customer service

We're always on hand to help and would be delighted to answer all your queries. All information is provided on the pages listed. Or you can contact us by calling the BRITA online shop service. 
Questions about your orderHere we have put together an overview of information for you from A to Z.
Get in touchWe'd be delighted to receive comments, tips or queries from you. Just use the contact form.
Questions about products and water filtration

Here you can find answers about our products and BRITA filtered water.
Stockist searchBRITA products are also available near you.
Data protectionWe value your trust and handle your details responsibly. You can find detailed information here.
Terms and conditionsHere you can read through and download our terms and conditions.
Recycling serviceHere you can find out how to recycle your cartridges easily and free of charge.
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BRITA customer service

For questions about products, water filtration and spare parts:

Tel: 0844 742 4800

Mon - Fri 09.00 - 17.00
Charged at local rate from a landline phone (costs may vary from a mobile phone).

BRITA online shop service

For questions about your order:

Tel: 0800 279 4145

Mon - Fri 08.00 - 17.00

Telephone lines are closed 20th May 2013 and will reopen 21th May 2013. Apologies for any inconvenience this may cause.

Free from a landline phone (costs may vary from a mobile phone).