Customer service


We're always on hand to help and would be delighted to answer all your queries. All information is provided on the pages listed. Or you can contact us by calling BRITA customer service.

BRITA customer service

For questions about products, water filtration, spare parts and to place an order:

Tel: 0344 742 4800

Mon - Fri 09.00 - 17.00
Calls are charged at a basic rate. Please refer to your service provider for charges.

BRITA online shop service

For questions about your order:

Tel: 0800 279 4145

Mon - Fri 08.00 - 18.00

Free from a landline phone (costs may vary from a mobile phone).

How to find our headquarters in UK

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Location plan