BRITA history water

COVID-19 Support

For Professional Filter Customers

Back to work support

After a period of non use it is important your professional filter is flushed before the equipment is used again. Step by step instructions including how much water you need to flush can be downloaded below. 

How to flush your filter

Click the video below to see how to flush your PURITY or PURITY C filter

Brita Video Placeholder

Download instructions on how to flush your filter

How to flush a BRITA filter

How to flush a BRITA filter

(PDF, 4.29 MB)
Download now

If your business is back up and running please send us a meter reading from your BRITA filter(s) using the instructions and form below. This will help us monitor the lifetime of your filter and let you know when it needs changing.

Please use this contact form to send us your meter reading

Where is my serial number and meter reading?
See the instructions below
* Mandatory fields
Please check your input
Please check your input
Please check your input
Please check your input
Please check your input
Please check your input
Characters remaining:
Please notice that you can't use the symbols < > @ % * # | _ [ ] ~ { } ( ) and the combinations "www." and "://".
I can find more information about data protection here.

Please type the characters you see in the image below, then click submit.

Please check your input

Your meter reading can be found on the display circled in yellow on this image

Your serial number can be found below the barcode as shown in this image

Learn how BRITA can maximise the lifetime and performance of your equipment

Brita Video Placeholder

Need further assistance? We're here to help

Contact us

Our Customer Support Service Team are on call during usual business hours and available to answer any questions you may have.


Call our client services team: 

+44 1869 365 851