At BRITA we have a nationwide team of expert service engineers and a dedicated customer care team, who are always on hand to ensure your water dispenser is in optimal condition.
We look after everything from mains-fed water dispenser installation to maintenance to repairs. You can be assured our servicing package will provide a premium end to end care solution throughout your water dispenser lifecycle.
We work with you throughout the entire process from sales to logistics to installation, maintenance, servicing and repairs. With easy-access support that you can rely on every step of the way, we guarantee that every customer receives the greatest possible drinking water solution.
No matter what your company needs are, we have a comprehensive servicing and regular maintenance plan to match. The package is included when you rent a water dispenser system, but we also have options for customers who prefer to purchase the systems outright.
If you would like to discuss our water dispenser servicing plans to find one that's best for you, contact us on 0345 674 9655.
If you would like to speak to us about anything else, please email us at GB62_customersupport@brita.net.
Our servicing packages will include efficient visits from one of our experienced engineers. The benefit of ensuring you take a maintenance contract is to ensure the longevity of your water dispenser and its components. Plus, avoid costly downtime and reactive maintenance costs.
We understand things can go wrong! By taking out a water dispenser servicing contract – if you need assistance, no matter how big or small the problem, you will be able to speak to our skilled customer service team, who are on call Monday to Friday - 8 am – 5.30 pm.
If further assistance is required, then one of our specialist engineers will visit you.
In line with our sustainability initiatives, BRITA has introduced ‘walker engineers’ – service engineers on their feet, visiting client locations out and about in London, negating the challenges of parking, traffic jams and licenses that they would otherwise face on a daily basis. Simple, swift and efficient, this role speaks to BRITA’s sustainability credentials, aiming to reduce ours and our clients’ carbon footprint.
In line with our sustainability initiatives, BRITA has introduced ‘walker engineers’ – service engineers on their feet, visiting client locations out and about in London, negating the challenges of parking, traffic jams and licenses that they would otherwise face on a daily basis. Simple, swift and efficient, this role speaks to BRITA’s sustainability credentials, aiming to reduce ours and our clients’ carbon footprint.
As a business with sustainability at its core, we’re passionate about promoting and encouraging sustainable practices. To continue to reduce our impact on the environment, and minimise our carbon footprint we have added electric vans to our UK engineering fleet. With zero emissions, these environmentally-friendly vans will lessen air pollution in the city and decrease our reliance on non-sustainable fuel sources.
Dedicated expert engineers and customer service team 
BRITA approved filters and components 
Service packages that fit your requirements 
Proactive filter changes to keep your equipment and water at its best