BRITA customer service

Please send us a message with your enquiry or request. We will be in touch as soon as possible.

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Contact us

Reach out to customer service with questions about BRITA products and replacement parts, or water filtration.

Phone: +44 344 742 4800

Mon - Fri 9:00 am - 1:00 pm
Calls are charged at a basic rate. Please refer to your service provider for charges.

Questions about your order? Reach out to our online shop service team.

Phone: 0800 279 4145

Mon – Fri 8 am – 6 pm
Free from a landline phone (costs may vary from a mobile phone).

Contact us with questions about BRITA Professional filter solutions.

Phone: +44 8447 424990

Mon - Fri 8:30 am - 5:00 pm

Contact us with questions about BRITA Professional dispenser solutions.

Phone: +44 345 674 9655

Mon - Fri 8:00 am - 5:30 pm

  • Questions? Get direct answers from our team.
  • Freephone from landlines (charges from mobiles may apply).