Find answers to your questions about BRITA consumer products, the benefits of BRITA filtered water and more.
Most relevant questions
- My tap water is not flowing through my filter properly or only dripping? What happened?
- How do I prepare my BRITA water filter for use?
- What are the black particles in my water after filtering?
- Where can I get BRITA replacement parts?
- What is the difference between the MAXTRA PRO water filter and the previous MAXTRA+ water filter?
Reach out to customer service with questions about BRITA products and replacement parts, or water filtration.
Phone: +44 344 742 4800
Mon - Fri 9:00 am - 1:00 pm Calls are charged at a basic rate. Please refer to your service provider for charges.
Questions about your order? Reach out to our online shop service team.
Phone: 0800 279 4145
Mon – Fri 8 am – 6 pm Free from a landline phone (costs may vary from a mobile phone).
- Questions? Get direct answers from our team.
- Freephone from landlines (charges from mobiles may apply).