BRITA FAQ

Find answers to your questions about BRITA consumer products, the benefits of BRITA filtered water and more.

Contact us

Reach out to customer service with questions about BRITA products and replacement parts, or water filtration.

Phone: +44 344 742 4800

Mon - Fri 9:00 am - 1:00 pm
Calls are charged at a basic rate. Please refer to your service provider for charges.

Questions about your order? Reach out to our online shop service team.

Phone: 0800 279 4145

Mon – Fri 8 am – 6 pm
Free from a landline phone (costs may vary from a mobile phone).

  • Questions? Get direct answers from our team.
  • Freephone from landlines (charges from mobiles may apply).