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How is Water Treated?

This guide breaks down the water treatment process, explaining how it is purified and made safe for consumption.

In the UK, there are very high standards of regulation for both drinking water and wastewater. This means that all of our water goes through an extensive treatment process, but many people do not know what goes into keeping our water clean.

Why is water sterilised?

All tap water in the UK begins its journey from natural sources, with most collected in reservoirs that fill with rainwater. However, as it travels through the environment, this water can absorb dirt, chemicals, bacteria, and other pollutants that make it unsafe to drink. That’s why the water treatment process is so important; it removes these harmful substances to ensure the water flowing from our taps is clean and safe to enjoy.

Before modern treatment systems were introduced, untreated water posed serious health risks and was linked to major disease outbreaks, such as The Great Stink in London during the summer of 1858. The River Thames was heavily polluted with human waste, which led to a surge in illnesses like cholera. Today, advanced water treatment is essential for protecting both public health and the environment, especially in densely populated cities.

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Drinking water treatment process

In the UK, drinking water treatment involves a five-stage process that ensures the highest standards for our tap water.

1. Water Collection

All tap water starts as rainwater. This water is taken from the rivers, streams, and ground that it lands on,  and pumped into a water treatment system where it continues its purification process. As our water comes from different sources and has filteed through the earth, there is a mix of quality and contaminants. Therefore, it all goes through the entire treatment process.

2. Water Storage

90% of our water is stored in 570 reservoirs across the UK. These are man-made lakes that are used for water storage for drinking supply, hydropower production, and other water uses. Most of the water is pumped in from other sources like rivers and groundwater, but reservoirs also catch a lot of rainwater. This works well in the UK, as we get at least one millimetre of rain over 150 days a year, and in some places, a lot more.

Reservoirs also help to start the water cleaning process as there is no tide or current, so heavier debris sinks to the bottom and can be more easily separated.

3. Water Screening

Next, the water is screened, a key step in filtration in water treatment. This means that large objects and debris are filtered out before they can clog the drains of the water treatment plant. These screens remove material like branches, leaves, and large grain sediment.

4. Particle Removal

At this stage, smaller particles that are invisible or dissolved in the water are removed. There are a variety of ways of doing this during the water purification process.

  • Flocculation: This is where a chemical solution is added to the water, which binds with tiny particles and makes them float, so they are easier to filter out.
  • Sand filtration: The water is run through sands with different coarsenesses. First, quickly through a larger grain trap, and then slowly through finer sand. This two-step process helps remove dirt, debris, and even some bacteria, making the water much cleaner before further treatment.
  • Other chemical filtration methods include using carbon, ion exchange, and ozone.

5. Bacterial Removal

The final treatment in the water cleaning process is ensuring that any remaining bacteria and other unwanted contaminants are removed from the water supply. This is when chemicals like chlorine are added.

Chlorine is an essential element in the water treatment and sanitation process. It is a highly effective disinfectant that kills harmful bacteria and ensures that water stays safe during its journey to our taps. Sometimes water can smell or taste strongly of chlorine, but this does not mean that there is anything wrong with your water. There are a few reasons why your water might sometimes smell more strongly of chlorine:

  • Proximity to the water treatment plant. The chlorine dissipates over time, so if you live close by, you'll get the freshest water and that might smell more strongly.
  • It may be more noticeable in cold water, as that holds chlorine for longer.
  • Water use peaks in the early morning and evening, which means it is pumped out from the treatment plant quicker and can retain a chlorine taste.

Water treatment plants typically use less than one milligram of chlorine per litre, which is far less than swimming pools (these can have between 1-5mg per litre). There are no health warnings related to this amount of chlorine, but if you are worried about the smell or taste of your water, you can contact your local authority.

Why does the water treatment process differ across communities?

Water differs across the country depending on where it naturally falls. This is why the water treatment process can vary from one community to another. Water sourced from rivers, lakes or reservoirs often needs more intensive treatment than groundwater, as it’s more exposed to surface-level contaminants like sediment, bacteria, and pollutants. In some areas, extra steps are needed to remove specific substances such as nitrates or even naturally occurring radioactive particles. Local water providers carefully tailor the treatment process based on the unique makeup of the source water, ensuring it’s safe and clean by the time it reaches your tap.

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Wastewater treatment process

Wastewater refers to any water that is used and drained away, such as in sinks, toilets, showers, and household appliances, and collected in street drains. This is all led back to a sewage treatment plant, where it is cleaned in a similar process to above, ready to be returned to rivers and the ocean.

One of the big differences between water treatment and sewage treatment is the removal of human waste, otherwise known as "sludge". Most of this sludge is used in agricultural fertilisers, but a lot of it is used as a renewable energy source. In 2019, Thames Water self-generated 23% of its energy needs using sludge.

Why is wastewater filtered?

As well as strict regulations around water that is used for human consumption, water that we return must be of a similarly high standard to protect the environment. Filtering wastewater is a crucial step in protecting both our health and the environment. As water flows out of homes, businesses and streets, it picks up everything from food waste and soap to chemicals and microplastics. Filtration helps remove these impurities before the water is returned to nature or reused, preventing pollution in rivers and seas, and making sure we’re not simply recycling the problem.

Treating water mains

A lot of the UK's water supply system was built during the Victorian era and there is currently nearly 100,000km of water mains and sewage pipes. Maintaining the health of these water pipes and delivery systems is just as vital to ensuring that water that was diligently cleaned at a treatment plant is not contaminated on its journey to your taps.

Although the water that leaves the treatment plant has chlorine in it that should help disinfect it, there is still the possibility that pipes may become contaminated if they have a weak spot or burst. However, the water mains are carefully monitored for any issues and regularly flushed through. This ensures that any sediment or debris is removed, as well as iron build-up, which may cause your water to have a metallic taste.

While UK water is clean and safe to drink because of the water treatment process, sometimes there may still be components that affect the taste. If you live in a hard water area or near a water treatment plant, then using a BRITA filter at home can help reduce limescale and any residual odours.

If you are concerned about the quality of your tap water, do not hesitate to contact your local authority.

How BRITA helps you enjoy cleaner, safer water

While UK water is clean and safe to drink because of the water treatment process, sometimes there may still be components that affect the taste. If you live in a hard water area or near a water treatment plant, then using a BRITA filter at home or installing a BRITA water dispenser in your workplace can help reduce limescale and any residual odours. Fitted to your mains supply and designed with advanced filtration technology that removes 99.999% of impurities, a BRITA water dispenser ensures clean, safe and great-tasting drinking water on tap.

If you would like to talk more, contact us. We're here to help!

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