Mike Park, Commercial Director at BRITA VIVREAU, on best practice we can take away from the reopening of many hospitality venues on 'Super Saturday', earlier this month.
The hospitality industry had been eagerly awaiting ‘Super Saturday’ with bated breath. With a huge sigh of relief, it marked a significant milestone where operators could finally open their doors and welcome back their customers.
While the reopening of the industry was a positive step for many hospitality businesses, there’s no hiding from the nervousness and pressure felt by operators to get it right in the current environment. With ‘track and trace’ systems being implemented, strict social distancing required, along with the roll-out of contact-free ordering apps, to say there was a lot of measures for operators to consider is an understatement.