BRITA Service

BRITA VIVREAU Dispenser Servicing

  • Premium end to end solution giving you peace of mind from installation to servicing.
  • Dedicated customer care team manages your service throughout its entire lifecycle.

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Water Dispenser Servicing

At BRITA we have a nationwide team of expert service engineers and a dedicated customer care team, who are always on hand to ensure your water dispenser is in optimal condition.

We look after everything from mains-fed water dispenser installation to maintenance to repairs. You can be assured our servicing package will provide a premium end to end care solution throughout your water dispenser lifecycle.

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Peace of mind from the moment you become a BRITA VIVREAU customer

We work with you throughout the entire process from sales to logistics to installation, maintenance, servicing and repairs. With easy-access support that you can rely on every step of the way, we guarantee that every customer receives the greatest possible drinking water solution.

BRITA Wasserspender Service

Tailored servicing packages for you

No matter what your company needs are, we have a comprehensive servicing and regular maintenance plan to match. The package is included when you rent a water dispenser system, but we also have options for customers who prefer to purchase the systems outright.

If you would like to discuss our water dispenser servicing plans to find one that's best for you, contact us on 0345 674 9655.

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Dedicated expert engineers and customer service team
BRITA approved filters and components
Service packages that fit your requirements
Proactive filter changes to keep your equipment and water at its best

How we maintain your product

Our servicing packages will include efficient visits from one of our experienced engineers. The benefit of ensuring you take a maintenance contract is to ensure the longevity of your water dispenser and its components. Plus, avoid costly downtime and reactive maintenance costs.

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What's included?

  • Full system sanitization, including all internal pipework from the mains water connection
  • Replacement filter cartridge
  • Dispense point cleaned (nozzle, tap & drip tray)
  • All ventilation grills are clean and free from obstruction
  • Full system water leak tested under pressure
  • CO2 set to correct operating pressure, CO2 cylinder secure, CO2 safety sheet in place, pressure release valve on regulator tested & leak test
  • Visual inspection of electrical connections & flexible cables for good condition
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Water dispenser repair

We understand things can go wrong! By taking out a water dispenser servicing contract – if you need assistance, no matter how big or small the problem, you will be able to speak to our skilled customer service team, who are on call Monday to Friday - 8 am – 5.30 pm.

If further assistance is required, then one of our specialist engineers will visit you.

BRITA sustainability hand holding soil with plant

Sustainability is at BRITA's core

As a business with sustainability at its core, we’re passionate about promoting and encouraging sustainable practices. To continue to reduce our impact on the environment, and minimise our carbon footprint we have added electric vans to our UK engineering fleet. With zero emissions, these environmentally-friendly vans will lessen air pollution in the city and decrease our reliance on non-sustainable fuel sources.

To find out more about our service and maintenance offers, download our brochure here:

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Service brochure

(PDF, 412.61 KB)
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